Terms of Use

Welcome to AHW Atelier!

These Terms of Use ("Terms") govern your access to and use of www.ahwatelier.com (the "Website"), including any content, functionality, and services offered on or through the Website. Please read these Terms carefully before using the Website. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use the Website.

1. Your Account

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account. You must be at least 18 years old to create an account.

2. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

3. Products and Services

Our Website allows you to purchase jewelry and related services ("Products"). By making a purchase, you agree to abide by any additional terms specific to such Products, including but not limited to payment terms, shipping policies, and return policies.

4. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to text, images, graphics, video, audio, and design elements) are owned by AHW Studio Pty Ltd, its licensors, or other content providers and are protected by copyright, trademark, and other intellectual property laws.

5. Limitation of Liability

To the maximum extent permitted by law, AHW Studio Pty Ltd, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, consequential, incidental, or punitive damages arising out of or related to your use of the Website, including but not limited to reliance on any content, products, or services provided.

6. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Australia. Any legal action or dispute related to these Terms or the Website shall be exclusively brought in the courts of Sydney, Australia, and you consent to their jurisdiction.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Website after any updates constitutes acceptance of the revised Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at ask@ahwstudio.com.

Mobile Terms of Service

AHW Atelier
Last updated: Feb. 24, 2025

The AHW Atelier mobile messaging service (the "Service") is operated by AHW Studio Pty Ltd (“AHW Atelier”, “we”, or “us”). By using the Service, you agree to these Mobile Terms. We may modify or discontinue the Service at any time without notice. Continued use of the Service after changes take effect constitutes acceptance of the new terms.

1. Consent to Receive Messages

By signing up for AHW Atelier’s SMS/text messaging service, you agree to receive recurring SMS/text messages from us at the mobile number you provide, including:

• Service-related updates (e.g., order confirmations, shipping notifications, and account alerts)
• Promotional offers, discounts, and marketing messages

Messages may be sent via automated technology. Your consent is not required to make a purchase.

2. Fees and Message Frequency

We do not charge for SMS messages, but your mobile carrier may apply messaging and data rates. Message frequency varies. You are responsible for any charges related to text messaging.

3. Opting Out

You can unsubscribe from the Service at any time by texting STOP to AHW Atelier or using the unsubscribe link in any text message. You will receive a confirmation message, and no further messages will be sent unless initiated by you.

4. Support

For assistance, text HELP to AHW Atelier or email us at ask@ahwstudio.com.

5. Service Changes

We may change the phone number or short code used for messaging. If you send a message to an outdated number, we may not receive or process your request.

6. Liability Disclaimer

To the maximum extent permitted by law, we are not responsible for delayed or undelivered messages, or for any actions taken based on the information provided through the Service.

7. Privacy

We respect your privacy. Please review our Privacy Policy to understand how we collect and use your personal information.

For any further inquiries, contact us at ask@ahwstudio.com.