FAQ
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WHAT IS AHW ATELIER?
AHW Atelier is our dedicated line for bespoke engagement rings, fine jewellery, and diamond pieces, handcrafted with a focus on quality and timeless design.
ARE YOU A FAMILY BUSINESS?
Yes, AHW Atelier is an independent, family-run business built on craftsmanship, creativity, and a passion for fine jewellery.
WHERE IS YOUR JEWELLERY MADE?
All AHW Atelier jewellery is proudly designed and handcrafted in Australia & China.
HOW IS AHW ATELIER DIFFERENT FROM AHW STUDIO?
AHW Studio specialises in men’s jewellery with historical and rugged designs, while AHW Atelier focuses on fine jewellery, particularly engagement rings and diamond pieces.
DO YOU OFFER GIFT WRAPPING OR LUXURY PACKAGING?
Yes, all AHW Atelier pieces come in elegant packaging, perfect for gifting.
WHAT METALS DO YOU WORK WITH?
We offer 9ct, 14ct, and 18ct gold (yellow, white, and rose), as well as platinum.
ARE YOUR DIAMONDS ETHICALLY SOURCED?
Yes, we only source conflict-free diamonds that comply with international ethical sourcing standards.
DO YOU USE NATURAL OR LAB-GROWN DIAMONDS?
We offer both natural and lab-grown diamonds, allowing you to choose based on your preferences and budget.
HOW SHOULD I STORE MY JEWELLERY WHEN NOT IN USE?
Store it in a soft-lined jewellery box, separate from other pieces to avoid scratches. Keep it away from direct sunlight and extreme humidity.
CAN I WEAR MY RING WHILE SWIMMING OR EXERCISING?
It’s best to remove your jewellery when swimming, exercising, or doing manual work to avoid damage, exposure to chemicals, or accidental loss.
YOUR OPINION IS IMPORTANT TO US
As a family business, we want to improve - and no one can help us better than you! Please leave us comments and ideas here!
